Special terms and condition for service agreement customers
Terms and Conditions Changes January 2026
On January 1, the terms for some of our services will be updated. Under the heading “Next Period" below, you can see which services are affected.
- More information about our most important terms and conditions changes
- Summary of terms and conditions changes for mail services in 2026
(.PDF) - Summary of terms and conditions changes for parcel and logistics services in 2026 (.PDF)
Previous Terms and Conditions Changes
On May 2, 2025, the terms for some of our services changed. Learn more about all the changes in our summaries, as well as our complete, current terms below.
Special Terms and Conditions eBrev
To read the special terms and conditions for the service eBrev, please visit PostNord Strålfors website.